Life and Code

October 17th, 2008

3 comments

This morning I received a wierd text message:

1010100227

FRM:SYNERGYBANK
SUBJ:NOTICE
MSG: Your SYNERGY BANK account is closed due to unusual activity, call us now at 18669282990.

As far as I know, at least one other ATT customer got the same message. Wierdly ATT customer service had no clue what I was talking about and kept reassuring me that there was no fraud on my phone account. The even kindly offered to transfer me to billing to reassure me of this. Useless.

My next consideration was to call Synergy Bank, who seemed aware of the problem and got the call in number from me in order to report it to the FBI. Finally, closure.

Important thing to do in this case is NOT call the number and NOT give them any information. Synergy Bank seems to be aware and working the issue, you may want to give them a call and give them the number on your version of the SMS.

I am kinda concerned that SMS is now being used for evil, even more concerned that there isn’t some sort of process for ATT to take care of issues with their network being used for this sort of thing.

Remember it is always important not to call the numbers in these messages and give any information. Instead, find a confirmed number for the company if it can be verified to be legitimate and inform them of the message so that they can take action.